User Provided Information
The Application/Website/Services/products obtains the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide (a) your name, age, email address, location, phone number, password and your ward's educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application/Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as 'Information' in this Policy. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials. We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.
Automatically Collected Information
In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.
Use of your Personal Information
We use the collected Information to analyse trends, to conduct research, to administer the Application/Services and products, to learn about each user's learning patterns and movements around the Application/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products and our Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. We do not sell, trade or share your Information to any third party (except subsidiaries/affiliates of theCompany for related offerings) unless, we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. BYJUS will occasionally send email notices, messages or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen. We may disclose Information: as required by law, such as to comply with a subpoena, or similar legal process;
as required by law, such as to comply with a subpoena, or similar legal process;
to enforce applicable ToU, including investigation of potential violations thereof;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;
to protect against imminent harm to the rights, property or safety of the Application/Website/ Think and Learn Private Limited or its users or the public as required or permitted by law;
with third party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioural analysis;
Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to be provided by your registration with us.
Access to your Personal Information
We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Services/Website/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.
We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
We may alert you by email or phone (through sms/call/whatsapp) to inform you about new service offerings of the Company and its subsidiaries/affiliatesor other information which we feel might be useful for you, through theCompany or its subsidiaries/affiliates.
When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.
We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
Changes to this Statement
We believe that, every user of our Application/Services/products/Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Application/Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.
Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at: Grievance Officer: Mr. Pravin Prakash Address: 4/1, Tower D, 2nd Floor, IBC Knowledge Park, Bannerghatta Main Road, Bangalore – 560029, Karnataka, India. Reach out to us on [emailprotected], in case of any queries.
These Terms & Conditions (“Terms”) of (a) use of our website www.byjus.com (“Website”), our applications (“Application”) or any products or services in connection with the Application/, Website/products (“Services”) or (b) any modes of registrations or usage of products, including through SD cards, tablets or other storage/transmitting device are between Think & Learn Private Limited (“Company/We/Us/Our”) and its users (“User/You/Your”).These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Intermediaries guidelines) Rules, 2011 thereunder, as amended from time to time.
Your use/access/browsing of the Application or Website or the Services or products or registration (with or without payment/with or without subscription) through any means shall signify Your acceptance of the Terms and Your agreement to be legally bound by the same.
We make all best endeavors to provide You with a pleasant experience. In the unlikely event that You face any issues, please contact us at [emailprotected].
Can we cancel BYJU's membership after 1 month? ›
The request has to be made at email@example.com with your email ID and Phone number used during registration or by calling us on +91-9241333666.
Your use of our products, Website, Application and Services is solely for Your personal and non-commercial use. Any use of the Application, Website, Services or products or their contents other than for personal purposes is prohibited.What is the charges of BYJU's? ›
|JEE/NEET courses with Byju's Coupons||Starting from Rs. 55,000|
|CBSE/ICSE Courses with Byju's Coupons||Starting from Rs. 4000|
|LKG Course with Byju's Coupons||Free Live Classes|
Yes, you can use the BYJU's SD card on your Laptop after you install the "BYJU's app" from the SD card on your device. You can also format and remove any files from the SD card to use it like a regular SD card.Can I leave Byjus anytime? ›
In the event you desire to leave the services of the Company. you will be required to give the Company 48 hours' notice in writing or 48 hours' salary in lieu of such notice.What happens after Byjus subscription ends? ›
You must be using the free application, once it ends you need to purchase a premium package of Byju's. The course that is available is not the full course until you purchase a package.What are the disadvantages of BYJU's app? ›
It is famous for well deserved reasons. The only con is that Byjus is really expensive. It charges around 3,000 per month totalling to a whopping amount of 36,000/- per year.How does Byjus get so much money? ›
Sale of edutech products still accounts for the most of Byju's revenue. Apart from sale of edutech products, Byju's earned Rs 320.61 crore from course fees and Rs 108.47 crore from streaming services. The three heads -sale of edutech products, course fees and streaming services - made up for the most of Byju's revenue.Is Byjus worth the money? ›
It is a very useful application for students in order to learn and improve their skills, especially in the field of mathematics. BYJU'S offers an excellent way to prepare for exams and tests, as well as a great tool for parents who want their children to get a high score in their studies.What is the monthly price of BYJU's? ›
|Class 4 -10 – Maths & Science (SD Card)||Rs. 26,000.00||–|
|Jee Live Online Classes for Class 12th||Rs 85,000||1 Year|
|Jee Live Online Classes for Class 11th||Rs 1,35,000||2 Year|
|Jee Live Online Classes for Repeater||Rs 95,000||1 Year|
What is the trial period of BYJU's? ›
During this trial period, you can download the app and try the content for fifteen days without pay. If you are satisfied with the content, you can pay the BYJUS class cost to continue using it. The features of BYJUS classes cost includes the following features.How do I pay for BYJU's? ›
- Banking Cards.
- USSD (Unstructured Supplementary Service Data)
- UPI (United Payment Interface)
- AEPS (Aadhaar enabled Payment System)
- Mobile wallets.
- Point of Sale Machines (PoS)
- Mobile Banking.
- Internet Banking.
You will be charged based on your plan at the end of your 15-day trial.Is BYJU's App only in India? ›
|Headquarters||Bangalore, Karnataka , India|
Increased Convenience and Flexibility
This flexibility allows you to balance your school work, family obligations, while also excelling in your studies. It also enables you to access additional courses and pursue hobbies too. With BYJU'S online classes, you can enjoy learning whenever and wherever you want.
The layoffs are part of a massive cost cutting exercise Byju's initiated last year to streamline its operations at a time when digital K12 education businesses are finding it difficult to acquire new customers. Byju's had in October 2022 said it was laying off 5% of its employees totalling around 2,500.Does BYJU's give laptops to employees? ›
Employment Benefits at BYJU's Fresher Jobs
Free Laptops, Academic Kits are provided to all Byju's employees.
Yes, you can write a rejoining letter after you have resigned from the company but you will have to mention the reasons behind your resignation and your rejoining.Can we cancel Byjus after 2 months? ›
Yes, you can cancel the program. They will deduct certain amount and refund the remaining amount.Is Byjus a trusted site? ›
Apart from these, looking at the average time a student spends on the app, on answering the questions and getting doubts cleared and so on, we can easily confirm that BYJU'S App is not Fraud.
Is BYJU's job good or bad? ›
Good salary but no growth
No growth and work life balance. The duration is long. However the CTC is higher when compared to other companies but job security is less. Good team but there is a lot of pressure.
BYJU'S The Learning App
With a holistic approach towards education, the app makes learning interactive, adaptive, and personalized through its animated videos, games, quizzes, and more. Celebrating every type of learner, BYJU'S programs use technology to adapt to the needs of each student's style and pace.
He has a Ph. D. in electrical engineering and was awarded the Padma Shri in 2021. Byju Raveendran (42) and Divya Gokulnath (36) have total net worth of ₹29,075.04 crore.What is the highest salary at BYJU's? ›
The highest-paying job at BYJU'S is a Vice President with a salary of ₹103.1 Lakhs per year.What does BYJU stand for? ›
it doesnt mean ""sOuRcE oF eNeRgY" XD it is the name of its founder, Byju Raveendran hence BYJU'S like Papa John's. BYJUS isnt an acronym on 5 Oct 2022. Interviews>Who is the owner of Byjus? ›
Byju Raveendran cofounded online edtech company Byju's in 2011 with his wife Divya Gokulnath. Raveendran has a significant stake in Byju's, together with wife Divya Gokulnath and brother Riju Raveendran.How much does BYJU pay to teachers? ›
BYJU'S Teacher Salary FAQs
Average BYJU'S Teacher salary in India is ₹ 5.8 Lakhs for less than 1 year of experience to 8 years Teacher salary at BYJU'S India ranges between ₹ 3.0 Lakhs to ₹ 10.0 Lakhs. According to our estimates it is 132% more than the average Teacher Salary in EdTech Companies.
Your child can attend a free trial class to experience BYJU'S Classes first-hand. This is a great way to understand the BYJU'S way of teaching and understand how instant doubt solving works.How good is BYJU's classes? ›
They teach in a new way which is quite different from my past coaching classes. I have noticed some differences in my studies as well. I look forward to studying now. BYJU'S is a great platform, and I highly recommend it to other students.Is BYJU's available in USA? ›
Yes, you can book the trial class again in case you are not available to attend the previous one.
How many classes are free in BYJU's? ›
After making our content free to assist students earlier, we have now added free 'Live Classes' on our platform, where students can attend 3-4 regular sessions per week.Why does BYJU's give free tablet? ›
In order to help students, learn more efficiently, BYJU'S has collaborated with companies like Lenovo and Samsung to provide tablets that are preloaded with exclusive study resources.How does BYJU's work? ›
Byju's is an edtech company providing an online tutoring platform to students. Precisely, Byju's offers online education to the K-12 segment and the students preparing for various competitive exams. It has become one of the most popular education platforms with 3.5 million paid subscriptions and an 85% renewal rate.Does BYJU's take home tuition? ›
BYJU'S is offering the students with the advantage of Online Home Tuition in Bangalore.Does BYJU's give offline classes? ›
BYJU'S Tuition Centres (BTC) bring offline tuition classes that are designed to make learning easy for students. We are here to make sure students do not miss out on their dream scores and achievements.What is the difference between Byjus and Byjus premium? ›
Byju's premium is a subscription based app which requires special SD cards to run. I t is offline. Byju's learning is an online app which can be used by anyone.Is BYJU's owned by Shahrukh Khan? ›
Apart from this, SRK has invested in and reaps profits from brands like Byju's and Kidzania. While Shah Rukh Khan owns a certain stake in Byju's, the exact amount invested in Kidzania hasn't been disclosed.Why BYJU's is free? ›
With the coronavirus scare in India, schools across the country have shut down and students are forced to stay home. India's edtech startups took the initiative to make their subscriptions free for all so that learning doesn't stop.Do people use Byjus? ›
BYJU'S continues to make millions of students fall in love with learning. The platform serves the needs of every student through personalised learning.What are the 10 disadvantages of online classes? ›
- Online courses require more time than on-campus classes. ...
- Online courses make it easier to procrastinate. ...
- Online courses require good time-management skills. ...
- Online courses may create a sense of isolation. ...
- Online courses allow you to be more independent.
What is the procedure to resign from BYJU's? ›
Dear Sir, I am writing this letter to request you to issue me my relieving letter along with my final settlement and all the certificates I had submitted when I joined the company. I had sent in my resignation letter on the 28th of December, 2021. I have served my notice period and completed all the formalities.How do I permanently delete Byjus? ›
After opening the Byju's app, you have to click on the [Account setting] which is in the Profile picture. After coming to the account setting, you have to go down the page. There you will see the option [Delete account]. You have to click on it.Can I rejoin Byjus after resignation? ›
Yes, you can write a rejoining letter after you have resigned from the company but you will have to mention the reasons behind your resignation and your rejoining.What are the issues with BYJU? ›
Byju's sacks about 2,500 employees in 'rationalisation' bid
The firm said it would sack 2,500 people, or about 5% of its 50,000-strong workforce. Prior to this, the company had fired at least 600 people from group firms such as Toppr and WhiteHat Jr.
Byju Raveendran, chief executive officer and founder of Byju's said that the edtech giant has to part ways with 2500 employees to avoid role duplication across the company's businesses. The firm, which is valued at $22 billion, is targeting to be profitable by March next year.Why do employees leave BYJU's company? ›
Three months after BYJU'S announced that it would be firing around 2,500 employees to cut costs and turn profitable, the edtech decacorn has cut hundreds of more jobs citing poor performance of the employees. While the number of employees impacted by this is unclear, media reports pinned the number at 900-1,000.